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Craftsman - Horrible customer servoce

I’m trying to replace tools but there is not phone number for Craftsman. They’re all for sears and sears employees are clueless in regards to providing desired service.
1.0
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1188442
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i bought a lawn mower and was able to mowe one took it back the gave me another was able to mowe my small lawn 5 times it quit and the sears dealer in cortez colorado said it was my problem because i have a 2 year manufacture warenty and they do not sevice in our area...
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#1023701
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Craftsman ratchet joke you go in to get them replaced in a give you an old one that they had rebuilt that somebody had your name on and I took a grinder and ground the number off of it have a good warranty but the warranty no good no more I've been buying kobold...
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#997041
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What a total POS! This model has to be the worst engineered mower ever. I should have taken it back as soon as I pulled it out of the box. 1st, Sears proudly advertised a Honda engine, which is what I asked for, and when I pulled it out of the box there was a B&S...
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1.8
#946222
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I recently purchased a portable tool storage box with a 236 piece tool kit. The tools are as expected the plastic box that holds these tools is junk. I spent nearly 200 dollars on this product. All my tools are craftsmen. Never had a complaint until now. I feel that...
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#870280
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Craftsman Gate Opener Review

Bad craftsman garage door opener
1.4
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#868392
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Craftsman String Trimmer Review

Bought a 31 cc *** wackier and bought a attachment used it one time at end of season will not start niebor Houston to work on small engines the piston ring needs replaced no compression cost as much as *** wackier junk blue over 250 dollars used his Walmart *** eater he paid 69 dollars for ran all day
#838888
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In Warwick, Rhode Island you need original receipt to return hand tools ie sockets and screw drivers. This is not stated when purchasing. Other companies take back tools with no questions asked. By the way I have tried to return one craftsmen tool my entire life,...
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2.2
I liked
  • Price
I didn't like
  • Waranty
#772975
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I have a pair of craftsman vice grips big ones 45607 , they broke , want to exchange em store no longer has that item, could not get a credit ore smaller exchange , just a number to call . went back home , called craftsman, they new nothing on that number ,...
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#764387
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Is it defective or a very bad design? This "LED Sabre Saw" does not cut in a straight line. The handle must be steered left to follow a line. The bottom side cut line is wavy! The blade holder appears to be holding the blade properly. This saw is useless to me. (I am...
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I didn't like
  • Tool does not function properly
#722811
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