Product: Craftsman Lawn Mower Clear all filters (10 of 10 reviews match)
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i bought a lawn mower and was able to mowe one took it back the gave me another was able to mowe my small lawn 5 times it quit and the sears dealer in cortez colorado said it was my problem because i have a 2 year manufacture warenty and they do not sevice in our area...
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Craftsman Lawn Mower
#1023701
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6/25/16 I bought a lawnmower from Sears.I used the lawn mower about 6 times before winter weather sent in. A week ago I serviced the mower by changing the oil and putting new gas in it since the Texas weather has been in the high 70's and low 80's the last few days in...
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Craftsman Lawn Mower
I liked
  • Promises of quality which in turn were false
I didn't like
  • Refusal to fix the problem and lack of caring
#1004536
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Bought a new lawn mower from Sears.Took it home, removed it from the box and assembled it. Would NOT start. Disassembled it, put it back in the box and returned it to Sears the same day. An employee verified that it would not start. They gave me a replacement. Took it...
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1.0
Blanchester, Ohio
Product
Craftsman Lawn Mower
#903582
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We purchased a lawnmower with delivery and set up.They left us the box. It seemed assembled other than the handle, but the self-propel didn't work. After 4-5 phone transfers, they refused to come out to fix it for free. Now, a month later, we are still on the phone as...
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1.2
Product
Craftsman Lawn Mower
I didn't like
  • Poor service
#868597
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I bought a lawn mower from the Sears outlet last year.It came with a warranty which is a lie. I have sent this seemingly lemon of a mower back 5, yes 5, times now. I thought it was a lemon since the same issue kept happening when it turns out THEY NEVER FIXED IT IN THE...
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1.0
Product
Craftsman Lawn Mower
#848862
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Hello i bought i Craftsman Lawn Mower from Sears i use it one time on Dec 12 2015 I try to start it up on Jan 14 2016 it wouldn't start so i wasn't worried because a warranty for 3 years.When i call them they to told me i have to take it to a repair shop that is far...
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h.kitchener
h.kitchener

When you finally get tired of this Sears junk, dump it and buy a John Deere from a local dealer---not a big box store like Lowe's. Buying from a local dealer will give you pea...

1.0
Product
Craftsman Lawn Mower
#771236
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Craftsman lawn mower in general..Never ever had a problem with any mowers.I repair small engines for a living. They have to be the simplest things to work on.Most people treat mowers worse then a rental car. Too much oil,tippng them over for cleaning,not cleaning,old...
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5.0
Product
Craftsman Lawn Mower
#585062
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Nearly 5 years ago I purchased a consumer reports "Best Buy" craftsman dls3500 riding mower. In all that time I have yet to mow my lawn completely without this P.O.S. breaking down in some way. Every single time I have used this mower, I have to stop and repair it....
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Craftsman Lawn Mower
#246495
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I have used Craftsman products my whole life and I'm 56. Three years ago I bought a lawn mower ( my 4th )and it crapped out last summer. broken back wheels, cable and right wheel unable to push mower. Did not help me other than send me a 50 gift certificate. Now my...
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Craftsman Lawn Mower
#217170
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Craftsman Lawn Mower Review

#995427
1.4
Details
My neighbor bought a riding mower has never worked very well. When his wife called customer service she put it on speaker five of us were present. I won't repeat what was said but let's just say it was unbelievable. Four of us who had credit cards cancelled them. By far the worst customer service experience you could imagine.
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