Product: Craftsman Industrial Tool Kit Clear all filters (2 of 2 reviews match)
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Craftsman - Can't find parts for my ratchet wrench

1.0
Details
after several hours attempting to try to replace my ratchet Craftsman ratchet wrench or by parts which is a joke now I would not buy them so I ended up buying gearwrench. Sincerely James Selvey.
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Review
#1666189 Review #1666189 is a subjective opinion of poster.
Product
Craftsman Industrial Tool Kit
Cons
  • Parts not available
  • Terrible customer service
  • Do not buy craftsman
Reason of review
Poor customer service
Loss
$35
Preferred solution
To return my half inch ratchet wrench
Unethical practice. I ordered two sets of tools - a very large one and a small one to complement the large set - to complete what I wanted as a full set. They told me by email the large set is no longer available and they send me the small set and they charged for...
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1 comment
Anonymous
#1146295

Please contact customer service at 800-230-3030 and can assist you with this.

Review
#831216 Review #831216 is a subjective opinion of poster.
Product
Craftsman Industrial Tool Kit
Reason of review
Problems with payment

Contact Craftsman Customer Service

Website:
www.craftsman.com
Mailing Address:
701 E. Joppa Road, Mail Stop No. TW230
Towson, Maryland 21286
United States
Phone:
(888) 331-4569
All Craftsman Contacts

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